Customer Support
Need help?
Hey, we are here for you. If you have a question be sure to check out our FAQ page. If that doesn't help, reach out and connect with us:
Email: [email protected]
Phone or Text Neenah Store: 920-284-4664
Phone or Text Cedarburg Store: 262-339-6242
Company details
210 W Wisconsin Ave
Neenah, WI 54956
USA
Elements Unleashed
W63 N674 Washington Ave.
Cedarburg, WI 53012
USA
920.284.4664
[email protected]
For general inquiries
Facebook messenger chat
Typically replies within 20 minutes
Sat: 10am to 4pm
Contact us
Frequently asked questions
1. Where do you get your apparel and accessories?
Really, all over the world. We know that our customers like things that are unique. After all, who wants to be seen in a photo side by side with someone wearing the same outfit with the caption, "Who wore it better?" Geez, not us!
So we have established relationships and connections with traditional and non-traditional wholesalers to give you the best variety possible.
2. Are your items new?
For the most part our clothing is new. We work really hard to get only one of an item so that you have a better chance of finding something unique. We do have a handful of vintage items that were just so cool that we wanted to make them available to you. Those items are in pristine condition and will be labeled as "vintage" or "pre-owned."
Now are furs are the opposite. For the most part our furs are pre-owned. But don't let that make you nervous... Every piece of fur that we have has been freshly cleaned, conditioned, glazed, free of repair... and guaranteed. That means that if you purchase a fur from us, wear it for a few weeks, and then notice a seam separation or other issue - just bring it back to us and we will take care of it at no charge.